1. Introduction These Terms and Conditions govern your use of Sonoma Cryo website and services. By accessing our website or booking/using our services, you agree to these Terms in full.

2. Services Sonoma Cryo provides spa and salon services including (but not limited to) skincare treatments, body therapies, hair and nail services, and wellness consultations. All services are subject to availability and professional discretion.

3. User Obligations You agree to provide accurate, complete information when booking appointments or interacting with our staff.

You must not misuse our website or engage in any unlawful or disruptive behavior while using our services.

You must adhere to all relevant laws and respect spa policies during your visit.

4. Payments and Refunds Payments are due at the time of service unless otherwise specified.

Refund policies vary depending on the service and situation; generally, services rendered are non-refundable.

Missed appointments or last-minute cancellations may be subject to a cancellation fee.

5. Limitation of Liability Sonoma Cryo is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or website. All treatments and services are provided with professional care, but outcomes may vary by individual.

6. Intellectual Property All content on this website, including text, logos, branding, and images, is the property of Sonoma Cryo and may not be copied, reproduced, or distributed without written permission.

7. Termination We reserve the right to refuse or terminate service, or restrict access to our website or premises, if a user/client violates these Terms or behaves in a disruptive or unsafe manner.

8. Changes to Terms We may revise these Terms and Conditions at any time. Continued use of our website or services following any changes indicates your acceptance of the updated Terms.

9. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us:

Phone: (707) 695-9144

Email: [email protected]